Corporate Social Responsibility and GRI

G4 Content Index

This report contains OP Financial Group’s Corporate Social Responsibility indicators and disclosures on management approach in accordance with the Global Reporting Initiative (GRI) G4 framework (core). The reporting also conforms with the GRI reporting recommendation for the financial sector. It also encompasses information required by the United Nations Global Compact, with regard to the promotion of principles related to human rights, labour, the environment and anti-corruption activities.

  GRI CONTENT INDEX Location Further information
  STRATEGY AND ANALYSIS  
G4-1 CEO’s statement OP Year 2016: Review by the President, Group Executive Chairman  
G4-2 Key Impacts, risks and opportunities OP Year 2016: Strategy, Risk management, Value creation model  
  ORGANISATIONAL PROFILE  
G4-3 Name of the organization Financial Statements, Appendix 1: General information  
G4-4 Primary brands, products and services OP Year 2016: Business segments  
G4-5 Location of the organisation’s headquarters Helsinki  
G4-6 Number of countries where the organisation operates, and names of countries where either the organisation has significant operations or that are specifically relevant to the sustainability topics covered in the report Financial Statements, Appendix 51  
G4-7 Nature of ownership and legal form Financial Statements, Appendix 51  
G4-8 Market areas OP Year 2016: Business segments  
G4-9 Scale of the organisation OP Year 2016: Key figures  
G4-10 Total number of employees by employment contract, employment type, region and gender GRI information, Social Impacts  
G4-11 Percentage of total employees covered by collective bargaining agreements GRI information, Social Impacts  
G4-12 Organisation’s supply chain OP Year 2016: Value chain and Economic Impacts  
G4-13 Significant changes during the reporting period regarding the organisation’s size, structure, ownership, or its supply chain Financial Statements, Report by the Board of Directors: Changes in OP Financial Group’s structure  
G4-14 Whether and how the precautionary approach or principle is addressed by the organisation Financial Statements, Appendix 2: Principles of OP Financial Group’s Risk and Capital Adequacy Management  
G4-15 Externally developed economic, environmental and social charters, principles, or other initiatives to which the organisation subscribes or which it endorses GRI information, Corporate social responsibility management  
G4-16 Memberships of associations and national or international advocacy organisations GRI information, Corporate social responsibility management  
  IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES  
G4-17 Entities included in the organisation’s consolidated Financial Statements Financial Statements, Appendix 51  
G4-18 Process for defining the report content GRI information, Corporate social responsibility management  
G4-19 Material aspects GRI information, Corporate social responsibility management  
G4-20 List of entities or groups of entities within the organisation for which the aspects are material GRI information, Corporate social responsibility management  
G4-21 List of entities or groups of entities outside of the organisation for which the aspects are material GRI information, Corporate social responsibility management  
G4-22 Effect of any restatements of information provided in previous reports, and the reasons for such restatements Changes reported in connection with relevant performance indicators.  
G4-23 Significant changes from previous reporting periods in the scope and aspect boundaries No restatements  
  STAKEHOLDER ENGAGEMENT  
G4-24 List of stakeholder groups engaged by the organisation GRI information, Stakeholder engagement  
G4-25 Basis for identification and selection of stakeholders with whom to engage GRI information, Stakeholder engagement  
G4-26 The organisation’s approach to stakeholder engagement GRI information, Stakeholder engagement  
G4-27 Key topics and concerns that have been raised through stakeholder engagement GRI information, Stakeholder engagement  
  REPORT PROFILE  
G4-28 Reporting period 1 Jan–31 Dec 2016  
G4-29 Date of most recent previous report 23 Feb 2015  
G4-30 Reporting cycle Annual  
G4-31 Contact point for questions regarding the report or its contents Contact information
 
G4-32 GRI content index GRI information, GRI content index  
G4-33 Policy and current practice with regard to seeking external assurance Assurance statement  
  GOVERNANCE  
G4-34 Governance structure, including committees Corporate Governance: Supervisory Board and its committees  
  BUSINESS ETHICS  
G4-56 Ethics and integrity Corporate Governance: Management System  
  OP Year 2016: Strategy  
  DISCLOSURES ON MANAGEMENT APPROACH  
  General disclosure on management approach (DMA) GRI information, Disclosure on management approach  
  Aspect-specific disclosures on management approach GRI information, Disclosure on management approach for material aspects  
 
  Operational KPIs  
  ECONOMIC IMPACTS  
  Aspect: Economic performance  
G4-EC1 Direct economic value generated and distributed GRI information, Economic Impacts  
G4-EC2 Financial implications and other risks and opportunities for the organisation’s activities due to climate change GRI information, Economic Impacts  
G4-EC3 Coverage of the organisation’s defined benefit plan obligations Financial Statements, Appendix 35  
G4-EC4 Significant financial assistance received from government OP Financial Group received no significant financial assistance from the government in 2016.  
  Aspect: Indirect economic Impacts  
G4-EC7 Development and impact of infrastructure investments and service provided primarily for public benefit through commercial, in-kind or pro-bono engagement GRI information, Economic Impacts Local projects, investments in an active Finnish payment traffic system.
G4-EC8 Significant indirect economic Impacts, including the extent of Impacts GRI information, Economic Impacts  
  ENVIRONMENTAL IMPACTS  
  Aspect: Energy  
G4-EN3 Direct energy consumption by primary energy source GRI information, Environmental Impacts  
G4-EN5 Energy intensity GRI information, Environmental Impacts  
  Aspect: Emissions  
G4-EN15 Direct greenhouse gas emissions (scope 1) GRI information, Environmental Impacts Emissions of company cars have been allocated to Scope 3 instead of Scope 1, also retroactively since 2015.
G4-EN16 Indirect greenhouse gas emissions (scope 2) GRI information, Environmental Impacts  
G4-EN17 Other indirect greenhouse gas emissions (scope 3) GRI information, Environmental Impacts Emissions of company cars have been allocated to Scope 3 instead of Scope 1, also retroactively since 2015.
G4-EN18 Greenhouse gas emissions intensity GRI information, Environmental Impacts  
G4-EN19 Reduction of greenhouse gas emissions GRI information, Environmental Impacts  
  Aspect: Effluents and Waste  
G4-EN23 Total weight of waste by type and disposal method GRI information, Environmental Impacts  
  SOCIAL IMPACTS  
  Labour practices and decent work  
  Aspect: Employment  
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region GRI information, Social Impacts  
G4-LA3 Return to work and retention rates after parental leave, by gender GRI information, Social Impacts  
  Aspect: Labour/management relations  
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements GRI information, Social Impacts  
  Aspect: Occupational health and safety  
G4-LA5 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programmes GRI information, Social Impacts  
G4-LA6 Accident types and frequencies, frequencies of occupational diseases, lost days, absenteeism, and total number of work-related fatalities, by region and by gender GRI information, Social Impacts OP monitors accidental injuries, occupational diseases and work-related fatalities but they are not relevant for reporting.
G4-LA7 Workers with a high incidence or high risk of diseases related to their occupation OP Financial Group’s business does not include positions with a recognised high incidence or risk of specific diseases.  
G4-LA8 Health and safety topics covered in formal agreements with trade unions GRI information, Social Impacts  
  Aspect: Education  
G4-LA10 Programmes for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings GRI information, Social Impacts  
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and employee category GRI information, Social Impacts  
  Aspect: Diversity and equal opportunity  
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity GRI information, Social Impacts  
  Human rights  
  Aspect: Non-discrimination  
G4-HR3 Total number of incidents of discrimination and corrective actions taken GRI information, Social Impacts No new cases in 2016.
  Aspect: Human rights grievance mechanisms  
G4-HR12 Number of grievances about human rights filed, addressed and resolved through formal grievance mechanisms No cases in 2016.  
  Society  
  Aspect: Local communities  
FS13 Access points in low-populated or economically disadvantaged areas by type GRI information, Social Impacts  
FS14 Initiatives to improve access to financial services for disadvantaged people GRI information, Social Impacts  
  Aspect: Anti-corruption  
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified GRI information, Social Impacts  
G4-SO4 Communication and training on anti-corruption policies and procedures GRI information, Social Impacts Training on prevention of misuse. Training on the Code of Business Ethics.
G4-SO5 Confirmed incidents of corruption and actions taken No cases in 2016.  
  Aspect: Public policy  
G4-SO6 Total value of political contributions by country and recipient/beneficiary OP Financial Group does not support political parties or contribute to the electoral campaigns of individual candidates.  
  Aspect: Anti-competitive behaviour  
G4-SO7 Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes GRI information, Social Impacts  
  Aspect: Compliance  
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations No cases in 2016.  
G4-SO11 Number of grievances about Impacts on society filed, addressed, and resolved through formal grievance mechanisms No cases in 2016.  
  Product responsibility  
  Aspect: Product and service labelling  
G4-PR3 Type of product and service information required by the organisation’s procedures for product and service information and labelling, and percentage of significant products and service categories subject to such information requirements GRI information, Social Impacts  
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes No cases in 2016.  
G4-PR5 Results of surveys measuring customer satisfaction GRI information, KPI  
  Aspect: Marketing communications  
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship, by type of outcomes GRI information, Social Impacts  
  Aspect: Customer privacy  
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data GRI information, Social Impacts  
  Aspect: Compliance  
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services No cases in 2016.  
  Aspect: Active ownership  
FS10 Percentage and number of companies held in the institution’s portfolio with which the reporting organisation has interacted on environmental or social issues GRI information, Social Impacts  
FS11 Percentage of assets subject to positive and negative environmental or social screening GRI information, Social Impacts  
       

Global Compact content index

  Location
Human Rights  
Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights Management approaches to corporate social responsibility
Principle 2: Businesses should make sure they are not complicit in human rights abuses Management approaches to corporate social responsibility, Human Rights
Labour  
Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining Management approaches to corporate social responsibility, Labour
Principle 4: Businesses should uphold the elimination of all forms of forced and compulsory labour Management approaches to corporate social responsibility
Principle 5: Businesses should uphold the effective abolition of child labour Management approaches to corporate social responsibility
Principle 6: Businesses should uphold the elimination of discrimination in respect of employment and occupation Management approaches to corporate social responsibility, Human Rights
Environment  
Principle 7: Businesses should support a precautionary approach to environmental challenges Management approaches to corporate social responsibility, Environmental responsibility
Principle 8: Businesses should undertake initiatives to promote greater environmental responsibility Management approaches to corporate social responsibility, Environmental responsibility
Principle 9: Businesses should encourage the development and diffusion of environmentally friendly technologies Management approaches to corporate social responsibility, Environmental responsibility
Anti-Corruption  
Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery Code of Business Ethics p. 6